Terms of Service

1 Who We Are

This website, 1stchoicejunkremovalnc.com, is owned and operated by Brian Herndon and Jessica Herndon, doing business as 1st Choice Junk Removal (collectively referred to as "we," "us," or "our"). We are a service-based junk removal company proudly serving Catawba County, North Carolina and surrounding areas. We do not operate from a publicly accessible office or retail location.

"You" or "your" refers to any individual or entity accessing or using this website.

2 Acceptance of Terms

By accessing or using any part of this website, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, please do not use this website.

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the website after any changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

3 Our Services

This website serves as an informational and lead-generation tool for our junk removal business. Through this site you may:

• Learn about the junk removal services we offer
• View service areas and general pricing information
• Submit a contact form to request a quote or book a service
• Contact us directly via phone, email, or social media

The information provided on this website (including service descriptions, coverage areas, and general pricing) is for informational purposes only and does not constitute a binding quote or contract. Final pricing is determined at the time of service following an assessment.

4 Eligibility

This website is intended for use by individuals who are at least 18 years of age, or the legal age of majority in their jurisdiction, and who are capable of forming a legally binding contract. By using this website, you represent and warrant that you meet these requirements.

If you are using this website on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms, and "you" will refer to that entity.

5 Contact Forms & Email Collection

When you submit a contact or quote request form on this website, we collect the information you provide, which may include your name, email address, phone number, service address, and a description of your junk removal needs.

We collect this information solely for the purpose of:

• Responding to your inquiry or service request
• Providing you with a quote or scheduling a service appointment
• Following up regarding your service experience
• Sending you relevant updates about our services, if you have opted in

We will not sell, rent, or share your personal information with unaffiliated third parties for their own marketing purposes. Your information may be shared with service providers who assist us in operating our website and communicating with you (such as our website host or email platform), subject to confidentiality obligations.

By submitting a contact form, you consent to being contacted by us via the information you provided. You may opt out of non-essential communications at any time by replying with an unsubscribe request or contacting us directly.

6 Analytics & Tracking Technologies

This website uses third-party analytics and advertising tools to help us understand how visitors interact with our site and to improve our marketing efforts. Specifically, we use:

Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies and similar tracking technologies to collect and analyze information about your use of this website (such as pages visited, time on site, and traffic sources). This data is transmitted to and stored by Google on servers in the United States. Google may also transfer this information to third parties where required by law or where such third parties process data on Google's behalf.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on , or by adjusting your browser's cookie settings. For more information, please visit Google's Privacy Policy .

Meta Pixel (Facebook Pixel)

We use the Meta Pixel (formerly known as the Facebook Pixel), a tracking tool provided by Meta Platforms, Inc. The Meta Pixel allows us to measure the effectiveness of our Facebook and Instagram advertising by tracking visitor actions on our website. It may collect information such as your IP address, browser type, pages visited, and — when linked — your Facebook profile data.

Data collected through the Meta Pixel may be used to show you targeted advertisements on Facebook or Instagram. You can manage your ad preferences and opt out of personalized advertising through Facebook's Ad Preferences or through the Digital Advertising Alliance opt-out tool . For more information, please visit Meta's Privacy Policy .

Cookies

Both Google Analytics and the Meta Pixel rely on cookies — small text files stored on your device — to function. By continuing to use this website, you consent to the use of these cookies. You may disable cookies through your browser settings; however, doing so may affect the functionality of certain parts of this website.

7 Acceptable Website Use

You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the site. You agree that your use of this website will not:

• Violate any applicable federal, state, or local laws or regulations
• Be fraudulent, deceptive, misleading, or harmful
• Infringe upon the intellectual property rights of 1st Choice Junk Removal or any third party
• Transmit or upload any viruses, malware, or other harmful code
• Attempt to gain unauthorized access to any part of our website or systems
• Scrape, harvest, or collect data from this website without our prior written consent
• Use automated tools to send us unsolicited communications (spam)
• Impersonate any person or entity, or falsely misrepresent your affiliation with any person or entity
• Interfere with or disrupt the operation of this website or its servers

We reserve the right to restrict or terminate your access to this website at any time, without notice, if we reasonably believe you have violated these Terms.

8 Intellectual Property

All content on this website — including but not limited to text, images, graphics, logos, icons, photographs, and design — is the property of 1st Choice Junk Removal (Brian Herndon and Jessica Herndon) or its respective content providers, and is protected by applicable United States copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and view this website and its content for your personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any portion of this website's content without our prior written permission.

Any unauthorized use of this website's content may violate copyright, trademark, privacy, and other laws, and may result in legal action.

9 Third-Party Links & Services

This website may contain links to third-party websites, platforms, or services (such as Facebook, Google, review sites, or other local business directories). These links are provided for your convenience only. We have no control over the content or practices of those third-party sites and accept no responsibility or liability for them or for any loss or damage that may arise from your use of them.

The inclusion of any link does not imply our endorsement of the linked site or any association with its operators. We encourage you to review the privacy policies and terms of any third-party sites you visit.

10 Disclaimers

This website and its content are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that:

• This website will be error-free, uninterrupted, or secure
• Information on this website is complete, accurate, reliable, or current
• Any defects in the website will be corrected

Any information on this website regarding services, service areas, or pricing is subject to change without notice. We make no guarantee that our services will be available at any particular time or in any particular area. Final terms of any service engagement are governed by the agreement between you and 1st Choice Junk Removal at the time of service.

11 Limitation of Liability

To the fullest extent permitted by applicable law, 1st Choice Junk Removal, its owners (Brian Herndon and Jessica Herndon), employees, agents, and representatives shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, this website or its content.

This includes, without limitation, damages for loss of profits, data, goodwill, or other intangible losses, even if we have been advised of the possibility of such damages.

In no event shall our total liability to you for all claims arising from or related to your use of this website exceed one hundred dollars ($100.00).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liability, so the above limitations may not apply to you.

12 Governing Law & Dispute Resolution

These Terms and any dispute arising out of your use of this website shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions.

Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the state or federal courts located in Catawba County, North Carolina, and you hereby consent to the personal jurisdiction of those courts.

13 Changes to These Terms

We reserve the right to revise and update these Terms of Service at any time at our sole discretion. Any changes will become effective immediately upon posting the updated Terms to this page, along with a revised "Last Updated" date at the top of this document.

Your continued use of this website following the posting of updated Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, your sole remedy is to discontinue your use of this website.

14 Contact Us

If you have any questions, concerns, or requests regarding these Terms of Service or our data practices, please contact us: